Shipping
Some of the best things in life are free...including free ground shipping on all www.bukibrand.com orders within the contiguous United States (48 adjoining states and Washington DC).Costs & Methods
Want to determine the best shipping option for your order? Here's a handy chart:
Contiguous U.S.
| Service type | Ground | 2-Day AM | Priority Overnight |
|---|---|---|---|
| Order by | 3:00pm ET | 3:00pm ET | 3:00pm ET |
| Est. delivery | 7-10 business days | 2 business days by 10:30AM | 1 business day by 10:30AM |
| Rate | FREE | $35.00 | $65.00 |
Alaska & Hawaii
| Service type | 2-Day AM |
|---|---|
| Order by | 3:00pm ET |
| Est. delivery | 2 business days* |
| Rate | $35.00 |
*Delivery times vary by location in AK & HI.
International
| Service type | International |
|---|---|
| Est. delivery | 1-2 Weeks |
| Rate | $35 |
Returns & Exchanges
We want you to love your Buki.
If you need a different style or size, please email us your Order ID provided on your invoice, along with your your exchange request at sales@bukibrand.com
If you need to return an order, please ship your unworn item with tags still attached within 30 days of purchase and upon receipt and approval, your original payment method will be credited.
Shipping Address: Buki 1633 Westlake Ave N, Suite B, Seattle, WA, 98109
BUKI (boo-key)
Q: What does Buki mean?
A: 'Buki' is the Japanese word for 'protect and defend,' which is in reference to how our proprietary technical fibers function with properties such as thermoregulation, moisture-management, dynamic stretch & recovery, and more.
FABRIC INNOVATION
Q: What is Kinoki-3.0™?
A: Kinoki-3.0™ is our state-of-the-art fiber technology, which is the DNA of all of our fabrics. We use the most advanced knitting machine- exclusive to Buki- that plates the fabric together. Fabrics are layered one on top of the other, rather than woven together. Kinoki™-3.0 offers incredible properties:
- Effortless Care: Say hello to the washing machine. Bid farewell to the dry-cleaner.
- Thermoregulation: Helps keep your body regulated in its comfort zone.
- Moisture-Management: Pulls moisture from your body & transports it far, far away.
- Dynamic Stretch and Recovery: Engineered to stretch and move with you, and return to its original shape.
- Anti-Pill: Engineered to resist pilling and stand the test of time
- Woven-Like Knit: Structured silhouette looks like a woven, but its actually a knit. (Hello, comfort and Effortless Care!)
- Quick-Dry: Excellent moisture transportation + wide moisture dispersion = faster drying rate.
PRODUCT CARE
Q: Does Buki need to be dry-cleaned?
A: Buki is engineered for comfort and convenience: our entire collection is machine washable - no need for a dry-cleaner. Enjoy your extra time.
Each product page includes specific care instructions.
SHIPPING
Q: How fast will you ship my order?
A: All orders will be mailed out within 2 business days of being received. We understand the beauty of 'now.' Shipping will be applied based on the geographic shipping location at check-out. All orders in the continental US ship with Free Ground Shipping.
Q: Where do you ship?
A: Currently, we ship to the US. We do not currently offer International Shipping, but are hoping to soon. If you'd like Buki to be shipped internationally, tell us!
RETURNS & EXCHANGES
We want you to be thrilled with your Buki purchase. If you need a different style or size, please reference the Returns & Exchanges instructions in your package.
Our Promse
Exceptional Quality
Our Buki our mission is to deliver a perfect product every time. Each item is checked and rechecked before it ever leaves our building, but we understand that sometimes mistakes happen. If you ever receive a damaged garment, we'll replace it immediately, no questions asked.
Beyond the Brand
About Buki
We believe in constantly innovating to create the most comfortable clothes in the world.
Buki was co-founded by designer Joey Rodolfo and marketer Stacy Bennett with a vision that wardrobes could be built with timeless essentials that are luxurious, classic, and comfortable.
We started with the most innovative fabrics in the world – by inventing them. We began with state-of-the-art Japanese fiber technology and luxurious fabrics, and finished with timeless silhouettes that are great for travel and better for every day.
Prepare for travel-ready comfort, super-soft fabrics, architectural silhouettes, and a subtle palette of neutrals. Let us introduce you to Buki.
